Frequently Asked Questions

What is Superbook?

Superbook is a DVD series that teaches children timeless moral truths and life lessons through the captivating, Bible-based adventures of two time-traveling children, Chris and Joy and their robot friend Gizmo.

Where does Superbook come from?

In 1981, the Christian Broadcasting Network (CBN) created a children’s animated Bible series as part of an outreach to the nation of Japan. It soon became a big hit and changed its name to “Superbook.”

By 1989, in the midst of economic and political turmoil, Superbook began broadcasting in the Soviet Union with astounding results. When Superbook aired during prime-time on the Soviet National Channel, CBN received over 6 million letters from children, introducing an entire generation to the Bible.

From Japan and Russia, the original Superbook series went on to air around the world. More than 500 million people watched the series, 52 episodes were translated in 43 languages and broadcast in 106 countries.

Today, CBN and a team of Emmy-winning artists and storytellers, whose credits include Mulan, The Lion King, and Beauty and the Beast, are collaborating to completely reimagine the classic series using the latest 3D CGI technology. Our goal is that the new Superbook will honor the life-changing legacy of the classic series and re-introduce it to a new generation.

When will I be charged?

On sign-up you will be charged immediately for the first month. You will then be charged on that day every month e.g. if you sign up on the 5th January you will be charged on the 5th of every subsequent month.

What are my payment options?

You can pay each month by: debit/credit card, direct debit or by PayPal.

How can you contact us?

Via email

General queries: info@superbook.org.uk
Technical queries: help@superbook.org.uk

Via Phone

+44 (0)300 561 0061

Via Post

Superbook UK,
Po Box 700,
Hereford
HR1 9EW

Can I have the DVDs posted to another address?

Yes. When you join the club you have the option to enter a delivery address which can be different to the billing address.

How do I cancel my subscription?

To cancel your subscription login into the website and visit the ‘Subscriptions’ page located in the ‘My Account’ section. Select the subscription you would like to cancel and use the ‘cancel’ button.

What are the 2 DVDs in the cardboard wallets for?

Every month you will receive 3 DVDs of your latest episode. One in a regular DVD case and two additional DVDs in cardboard wallets. These can be used as gifts, prizes or outreach tools.

We’d love to hear your stories of children and families coming to Christ through these Superbook episodes!

When will I receive my DVDs?

United Knigdom

UK orders will arrive 3-5 working days after sign up.

Europe

Europe orders will arrive 3-5 working days after sign up.

What if I forget my log in?

You will need need to reset your password by following the ‘Lost your password?‘ link on the login page.

Failing this please contact us: helpdesk@700club.tv.

How does streaming work?

Streaming of Season One and Season Two are available via the Superbook App or by visiting superbook.cbn.com. You will need to create an account using the same login details used when signing up to the DVD Club.

As a member, you will be able to stream episodes of Superbook Seasons One and Two on a computer and mobile devices.

Once you have registered on the website click on VIDEO and then FULL EPISODES to access full-length Superbook episodes. After you have set up your account, you will be able to stream episodes from Season One to your devices.

If you need assistance in joining Superbook Project or registering on the website you may contact us at 03005610061 and a member of our team will be able to assist you.